A. Answers to your questions. If you contact us, we will use your personal information to respond to your questions. For this purpose – we process your personal data on the basis of your consent, if you provide us with your personal data, – we process your name, contact details, your correspondence with us, your questions, and all other personal data that are necessary to answer your questions.
B. Development and improvement of products or services. We process your personal data in order to evaluate, analyze and improve our products and (customer) services. We use your personal information to analyze customer behavior and make appropriate adjustments to our products and services. When you use our websites or applications or enter or search for data through these websites or applications, we also process your personal data for the purpose of compiling analytical reports. We use your personal information to analyze customer behavior, make appropriate adjustments to our products and services to improve them. This means that we analyze how often you read our newsletters, how often you visit our websites and applications, which sites you click on, and what products and services you purchase through our websites and applications. In order to supplement our database used for the above purposes, we may procure additional data from public sources. To this end, we process your data on the basis of our legitimate interest in order to improve our products and services, we process your contact details such as your address and e-mail address, personal data such as your name and date of birth, payment information and credibility and correspondence with our company. In addition, we process personal data that you have entered through our website or that has been generated using our website and technical data from your device, such as its IP address, pages you have visited on our website, information on which pages you click on and which you browse, and the length of your visit to our website. If you choose to participate in our surveys, we may ask you to provide us with your personal information, such as your address, e-mail address, your name and date of birth. We may also use personal information that you provide to us in a survey for this purpose.
C. Evaluation and acceptance of a customer, supplier or business partner. If you contact us, we will process your personal data for the purpose of confirming and verifying your identity, as well as for the purpose of evaluating and verifying the possibility of further cooperation. Our company will further process your personal data for administrative purposes, such as checking and comparing with records available in public registers of state and supervisory authorities. For this purpose, we process personal data, as it is necessary for the conclusion of a contract between you and our company. Our company cannot enter into contracts without obtaining the required information, we process your contact details such as your address and e-mail address, personal data such as your name and date of birth, payment and credibility information and details of your correspondence with our companies.
D. Conclusion and performance of the contract If you have purchased a product or service from us as customers or if you cooperate with us as suppliers or business partners, we process your personal data for administrative purposes, such as sending invoices and making payments. We also use your personal information to deliver, receive and manage our or your products and services. Our company will process your personal data for the purpose of further performance of our contract, including the delivery of customer services. If you request access to the premises of our company, we process your personal data for inspection purposes. For this purpose, we process personal data, as it is necessary for the conclusion of a contract between you and our company. Our company cannot enter into contracts without obtaining the required information, we process your contact details such as your address and e-mail address, personal data such as your name and date of birth, payment information and details of your correspondence with our company.
E. Relationship management and marketing. We use the information stored in our customers’ database to send you suitable offers and newsletters, as well as to provide customer service, manage accounts and send updates. We also use your personal information to develop, conduct and analyze marketing surveys and marketing strategies. For this purpose, when sending newsletters and / or marketing and other mutual communication, we process your personal data on the basis of your consent. In addition, we process personal information based on our legitimate interest in order to improve our marketing strategy, we process your contact information such as your address and email address, personal information such as your name, contact preferences, payment information, order history and correspondence with Our company.
F. Business activities and internal management. We process your personal data in the implementation and organization of our business activities. This includes general management, order management and our asset management. Our company also processes your personal data for the purpose of internal management. We perform audits, investigations, business inspections and manage and use directories of customers, suppliers and business partners. We also process your personal data for the purposes of financial administration and accounting, archiving and insurance, legal and business consultations and for resolving disputes. To this end, we process personal data based on our legitimate interest in order to maintain and develop business activities, we process your contact details such as your address and e-mail address, personal data such as your name, payment information, order and payment history , correspondence with our company and data generated during the performance of the contract concluded between you and our company.
G. Organizational analysis and development, reports for management, acquisitions and sales. In our company, we process your personal data so that we can prepare and submit reports and analyzes. We use aggregated / anonymized personal data to prepare reports for the management of our company and to analyze our business activities. We conduct surveys among customers, suppliers and business partners to learn more about your views as we prepare our reports for our company’s management. We also process your personal data for the purpose of reporting to our management in connection with mergers, acquisitions and sales, for the purpose of carrying out these transactions. For this purpose, we process personal data based on our legitimate interest in order to maintain and develop business activities, we process your contact details such as address and e-mail address, personal data such as your name and date of birth, order history and payments, correspondence with our company and information you provided to us in our surveys.
H. Use of our website or applications. If you use our website, we process technical data so that you can use the functions of our website and to enable our webmasters to manage and improve its operation. If you enter information on our website, such as product preferences or your location to receive information or features, Our Company will process that information to provide the requested information or features. We also process your personal data to allow you to store your data (such as preferences and products) in your saved items and to allow you to share it with others within the range of sharing options you have set up on your device. To this end, we process personal data based on our legitimate interest in creating and making available technically sound websites, and improving the functionality of our website, we process personal data that you have entered through the website or that was generated using our company’s website, and technical data from your device, such as its IP address, the internet search engine you use, the pages you have visited on our website, information about which pages you click on and which you browse, and the length of your visit to our website.
I. Enabling your contact with us. Our company is active on social media platforms such as Facebook, Twitter, LinkedIn and YouTube. If you contact our company via social media, we process your personal data in order to answer your questions and respond to your messages. In addition, when you use the “Contact” tab on one of our websites or applications, you may contact us through various communication channels, such as an email address, so that you can send us your feedback and improvements offered, as well as links to our website. and Facebook information. To this end, we process personal data on the basis of our legitimate interest in order to respond appropriately to your questions and direct you to our social media sites, we process the communication channels you have chosen to use to communicate with us and the personal data you have provided. Our company. This includes your (username) name, address, email address and the personal information you provided in your message. In addition, when you use links to third party websites or applications, the relevant third party may also store cookies on your device.
J. Monitoring and control. We monitor our processes to verify compliance with our guidelines and regulations. During the monitoring activity, we can gain access to your personal data and get acquainted with them. To this end, we may process your personal information based on our legitimate interest in monitoring our internal processes and compliance with the law, we may gain access to personal data that is stored in our systems and may be reviewed for compliance monitoring purposes. Personal data to which we have access and which will be checked will not be retained for compliance purposes, unless we need it to further investigate possible non-compliance. We do not keep your personal data for this purpose unless it is related to a possible breach. . In such a case, we will retain your relevant personal information until the relevant investigation or proceeding is completed.
K. Health, safety and integrity. At Our company, we highly value your health, protection, safety and integrity. We process your personal data in order to ensure the protection of our employees, customers, suppliers and business partners. For this reason, we verify your authorization to access our premises and may verify your personal data, with records available in public registers of state and supervisory authorities. We also process your personal data to ensure the protection of the property of our company and our employees and customers. To this end, we may process your personal information based on our legitimate interest in monitoring our internal processes and compliance with the law, we process your contact information such as your address and email address, personal information such as your name and date of birth, order history and payments and the history of your visits to our premises.
L. Compliance. In some cases, we process your personal data in order to comply with laws and other regulations, such as to fulfill tax obligations and legal obligations related to business activities. In cases stipulated by applicable laws and other regulations, we may be obliged to make your personal data available to administrative or supervisory authorities. For this purpose, we process your personal data to ensure compliance with applicable law, we process your contact details such as your address and email address, personal data such as your name and date of birth, order and payment history, VAT and other tax details.
M. Participation in promotional and other events. We send you information about promotional events and invitations to participate in various activities. If you decide to participate in any of these activities, we need your personal information in order to be able to organize these activities. In addition, if you participate in any of these activities, we need your personal information to evaluate the promotional or other event in question. For this purpose, we process your personal data on the basis of your consent. You can revoke your consent at any time, without affecting the lawfulness of the processing based on your consent prior to its revocation, we process your name, address, e-mail address and records of the relevant event.
Our company will generally keep the data of a business partner only for the time required for the relevant business purpose, to the extent reasonably necessary to meet the requirements of applicable law. Immediately after the expiration of the applicable retention period, the data will be: (i) securely erased or destroyed, (ii) anonymised, (iii) transferred to the archive (unless prohibited by law or a valid shredding plan).
We have put in place adequate security measures to ensure the confidentiality and security of your personal information. We have put in place appropriate technical, physical and organizational measures to protect personal data from accidental and unlawful destruction or accidental loss, damage, modification, unauthorized disclosure or access, as well as from all other forms of unlawful processing (including unnecessary collection).
Contact adress
SANDUGA
Karlínské náměstí 238/6
773 938 433
info@sanduga.cz
sanduga.cz
Dear guests, please note that we are closed on Mondays.
We look forward to seeing you from Tuesday to Sunday